Arts & Culture Coordinator – Audience Experience
Tempe Center for the Arts
Tempe Center for the Arts is seeking an Audience Experience Coordinator who will play a crucial role in ensuring our patrons have an exceptional and memorable experience. This position requires a proactive and experienced individual with a strong background in coordinating audience services in a multi-venue arts center or similar facility. You will oversee all aspects of front of house services as well as collaborate with the box office team to ensure seamless operations across multiple venues.
Key duties include coordination of the recruiting and training of a large team of front-of-house staff, overseeing safety protocols to ensure the well-being of all patrons, and ensuring ADA compliance and service for patrons with disabilities. You will impact the cultural life of Tempe by ensuring the highest quality of service for patrons and event organizers, and you will join a dedicated TCA team that is committed to creating a sense of inclusion and belonging for all.
Annual Salary Range: $73,613 – $97,905
Job Type: Full-Time Regular
Schedule: 8:00 a.m. – 5:00 p.m. Monday through Friday, some nights and weekends for events (with an adjusted work schedule)
The City of Tempe offers a comprehensive benefits package including:
• 13 Paid Holidays, 1 Personal Day, 8 hours Winter Holiday Leave
• Vacation Accrual; starts at 9.33 hours/month
• Sick Leave Accrual; 8 hours/month
• Medical, Dental and Vision Benefits
• Wellness Program Discount on health premiums
• Medical Reimbursement Program; $56/month
• Tuition Reimbursement; $6,500/year
• Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.27% which includes a Long-Term Disability benefit
• Supplemental Retirement Plans through Nationwide; 457, 401K, and Employer contribution
• Position is eligible for 16 hours of additional Paid Leave
Find complete details about the requirements, qualifications, and job description for this position at www.tempe.gov/jobs.
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